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Should you have a question regarding the use of our website or a general customer enquiry about Molton Brown's products or services, you may be able to find the answer in our FAQs and help pages. For trade and for information about trade partnerships, please visit our Trade Enquiries page.
If you cannot find what you are looking for or simply want to contact our Customer Service team, you can do so in the following ways:
Our lines are open 9am-9pm (Germany Time) Monday to Friday and 11am-5pm (Germany Time) Saturday. We aim to return all voice messages and call backs within 2 working days of receipt.
This number is free of charge from European landlines only. Calls made from outside Europe or those made from mobiles will be charged at the standard rates.
UK & Rest of World call free:+44 (0) 808 178 1188
This number is free of charge from UK landlines only. International calls or those made from mobiles will be charged at the standard rates.
This number is free of charge from USA landlines only.
Contact our Customer Service team using the links below, or email firstname.lastname@example.org. We aim to respond to all customer emails and enquiries within 2 working days from the date of receipt.